Event Information + FAQs

Frequently Asked Questions

All the things you really want to know before the big night!

Tickets + Entry 

• How can I purchase tickets for CONNECT?  Purchased tickets to the coolest night in the forest online at bernheim.org/connect!

Hot tip: Get your tickets before July 31, and save $5.

• Can I buy tickets on the day of the event?  Yep! Tickets will also be available on-site – but why wait?
• Are tickets refundable?  No, sorry! Tickets are non-refundable. Think of your purchase as more than just entry to an unforgettable night; it’s a meaningful gift to Bernheim, a nonprofit organization dedicated to connecting people with nature.
• Can I leave and re-enter the event?  No, re-entry is not permitted once you have left the grounds. Come ready to wander, wonder, and soak up every magical moment under the stars.

Event Timing + Location 

• Why does CONNECT start at 6:34 p.m.?  CONNECT is designed around the magic of sunset, starting two hours before and continuing three hours after. When the day fades, night awakens, and Bernheim transforms into a glowing wonderland.

• Is Bernheim open during the day?  On the day of CONNECT, Bernheim will be open to the public until 2:30 p.m. and reopens at 5:30 p.m. for the event. This allows time for event set-up and preparation. 

• Where is the event held? CONNECT takes place around Lake Nevin, a beautiful 32-acre lake with a 1.5-mile loop full of surprises. The main entrances to the event are near the Sunset Amphitheater and the Garden Pavilion.

Accessibility + Guidelines 

• Are dogs allowed at CONNECT? We love to see pups enjoying themselves at Bernheim — but CONNECT is for people-only due to the large crowds and nighttime setting. Dogs are not permitted at CONNECT.
• Can I bring blankets, chairs, or wagons? Yes! You’re welcome to bring blankets or portable chairs to relax and enjoy the night. Wagons are allowed for transporting items or little ones, but please be mindful of pathways and other guests.

• What is the trail like around Lake Nevin? The 1.5-mile loop is mostly smooth with a mix of pavement, gravel, and wooden bridges. Expect gentle slopes with a few steeper sections and occasional uneven spots.
  • Width: Avg. 60 inches
  • Surface: Pavement, pea gravel, loose gravel, wooden bridges
  • Slope/Grade: Mild slopes, up to 12% grade; concrete dam bridge reaches 15%
  • Obstacles: Occasional gravel washout sections
  • Comfort: High sun exposure; benches available throughout

Facilities + First Aid + Safety

• Where are restrooms located?  ADA-compliant port-o-lets will be near the Sunset Amphitheater and Garden Pavilion parking lot.

• Will water be available?  Absolutely! Free, cool water is available at water stations near the Sunset Amphitheater and Garden Pavilion. Bring a reusable bottle to stay hydrated and keep CONNECT green and clean! 

• Where is first aid if I need it?  First Aid Stations will be located at the Garden Pavilion and the Bernheim Merch Tent near the Sunset Amphitheater.

In case of a serious medical emergency, call 911.

For everything else, contact Bernheim Rangers at 502-648-4190.

• Is the event rain or shine?  Yes, CONNECT will continue rain or shine. However, in cases of severe weather, the event may be paused, evacuated, or canceled. Updates will be made via stage audio announcements and Bernheim’s social media channels. 

Mother Nature tries to upstage us some years. Be prepared. Pack a poncho and other rain gear — just in case.

• How can I stay safe and healthy during the event? 

Stay hydrated.  Visit water stations frequently to refill your reusable water bottle.  

Please drink responsibly. Alcohol will be available for those 21+. 

Food + Beverage

• Will there be food? Drinks?  Yes and yes! Vendors offering food, cool drinks (non-alcoholic and alcoholic) will be located along the main paths near both the Sunset Amphitheater and the Garden Pavilion.

Parking

• Where should I park?  Event parking will be color-coded. Friendly parking attendants will be ready to assist you.  
• Need accessible/handicap parking? Head to the Red and Orange Lots. Let parking attendants know if you need accessible parking or additional assistance. 

Questions about CONNECT? Contact us at nature@bernheim.org